If you receive an incorrect item or if an item is missing from your order, please contact us immediately at xxxx.

For a quick resolution, please include the following in your email:

• Photos of the received product and the delivery note
• Your order number in the subject line of the email

We will take the necessary steps to resolve the situation as quickly as possible!

If your order was shipped in multiple packages, please check the delivery notes for each shipment to ensure that all your items are accounted for. If an item is missing, please contact our customer service, providing the following information:

• Your order number
• The name and number of the missing item

We are here to help!

You can track the status of your package by entering your order number on our website.

Our company cannot be held responsible for lost or stolen packages.
If your package cannot be found despite these precautions, please contact us immediately at xxx. Our team will be happy to assist you as soon as possible.

At the moment, we only offer our products online. You can discover our collection and place an order directly via our online store here.

An invoice is included with each package, inserted into the packaging with your products. Additionally, an electronic version is sent to you by email upon confirmation of your order. If you need a new copy, please check your inbox first. If necessary, contact us at xxxx, and we will be happy to help you.